Code of Conduct

Forum on Women in Tech is brought to you by Kiwi.com and Czechitas, intended to provide a platform for women who have reached the top in an industry traditionally dominated by men to speak and share their experiences.

We value the participation of each member and we want all attendees to have an enjoyable and fulfilling experience. Accordingly, all attendees are expected to show respect and courtesy to other attendees throughout the event.

To make clear what is expected, all staff, attendees, speakers, organizers, and volunteers are required to conform to the following Code of Conduct. Organizers will enforce this code throughout the event.

Our Standards

Women in Tech is dedicated to providing a positive event experience for everyone, regardless of age, gender identity and expression, sexual orientation, disability, physical appearance, body size, ethnicity, nationality, race, or religion (or lack thereof), education, or socio-economic status.

Examples of behavior that contributes to creating a positive environment include:

  • Being kind to others
  • Behaving professionally
  • Using welcoming and inclusive language
  • Being respectful of differing viewpoints and experiences
  • Gracefully accepting constructive criticism
  • Focusing on what is best for the community
  • Showing empathy towards other community members

Examples of unacceptable behavior by participants include:

  • Harassment of event participants in any form
  • Deliberate intimidation, stalking, or following
  • Violent threats or language directed against another person
  • Sexual language and imagery in any event venue, including talks
  • Insults or put downs
  • Sexist, racist, homophobic, transphobic, ableist, or exclusionary jokes
  • Excessive swearing
  • Unwelcome sexual attention or advances
  • Unwelcome physical contact
  • Sustained disruption of talks or other events
  • Other conduct that is inappropriate for a professional audience including people of many different backgrounds

Participants asked to stop any inappropriate behavior are expected to comply immediately.

If a participant engages in behavior that violates this code of conduct, the event organizers may take any action they deem appropriate, including warning the offender or expulsion from the event with no refund.

Thank you for helping make this a welcoming, friendly event for all.

Weapons Policy

No weapons are allowed at event venues, including but not limited to explosives (including fireworks), guns, and large knives such as those used for hunting or display, as well as any other item used for the purpose of causing injury or harm to others. Anyone seen in possession of one of these items will be asked to leave immediately, and will only be allowed to return without the weapon.

Attendees are further expected to comply with all state and local laws on this matter.


All Women in Tech attendees are subject to the Code of Conduct. This includes staff and volunteers and speakers.

Contact Information

If you believe that someone is violating the code of conduct during the event, or have any other concerns, please contact a member of the event staff immediately.

  • Incident Report
    • Jona Azizaj – Community Advocate at Kiwi.com
      Mail: jona.azizaj@kiwi.com or Phone: +420 702 245 364

In case of a conflict of interest, you can individually contact:

Event staff will be happy to help participants venue security or local law enforcement, or assist any attendee to feel safe for the duration of the event. We value your attendance.

Attendee Procedure For Reporting Code of Conduct Incidents

If you believe someone is in physical danger, consult with a volunteer or staff member for the appropriate crisis number, non-emergency number, or police number. If you believe someone has violated the Code of Conduct, we encourage you to report it. If you are unsure whether the incident is a violation, or whether the space where it happened is covered by this Code of Conduct, we encourage you to still report it. We are fine with receiving reports where we decide to take no action for the sake of creating a safer space. During the event you can make a report:

In the event of a conflict of interest, you may directly contact any of the lead incident responders:

Report Data

If you make a report via email or phone, please include:

  • Your contact info (so we can get in touch with you if we need to follow up)
  • Date and time of the incident
  • Location of incident
  • Whether the incident is ongoing
  • Description of the incident
  • Identifying information of the reported person: name, physical appearance, height, clothing
  • Additional circumstances surrounding the incident
  • Other people involved in or witnesses to the incident and their contact information or description


All reports will be kept confidential. When we discuss incidents with people who are reported, we will anonymize details as much as we can to protect reporter privacy. However, some incidents happen in one-on-one interactions, and even if the details are anonymized, the reported person may be able to guess who made the report. If you have concerns about retaliation or your personal safety, please note those in your report. We still encourage you to report, so that we can support you while keeping our event attendees safe. In some cases, we can compile several anonymized reports into a pattern of behavior, and take action on that pattern. In some cases we may determine that a public statement will need to be made. If that’s the case, the identities of all the victims and reporters will remain confidential unless those individuals instruct us otherwise.

Report Handling Procedure

When you make a report to an incident responder, they will gather information about the incident according to the Staff Procedure For Incident Response. After an incident responder takes the report, they will immediately consult with the lead incident responders (Jona Azizaj, Barbora Hanousková and Jan Bleha). If the incident is ongoing and needs to be immediately addressed, any one of the lead incident responders may take appropriate action to ensure the safety of everyone involved. After the event, all incident responders will attend a debriefing session with the lead responders to discuss all incidents and determine any necessary follow-up actions.

Following Up With Reporters

Within one week of an incident report, the lead responders will follow up with the person who made the report and provided their contact information. The follow up may include:

  • An acknowledgment that the Women in Tech lead responders discussed the situation
  • Whether or not the report was determined to be a violation of the Code of Conduct
  • What actions (if any) were taken to correcting the reporter behavior

In some cases, the lead responders may need to ask additional questions about the incident in order to identify the reported person.

Conflicts of Interest

If an incident responder has a conflict of interest for a report, they will recuse themselves from the discussion and handling of the incident. The incident documentation will not be available to them, and they will excuse themselves from any conversations involving handling the incident.

Staff Procedure For Incident Response

When taking an incident report:

  1. Ask the reporter if they want to go to a quiet space
  2. Be an active listener and don’t use judgement words
  3. Ensure the reporter’s safety
  4. Seek additional emergency resources as needed (consult the volunteer guide)
  5. Take down the report and ask any clarifying questions
  6. Thank the reporter for reporting the incident
  7. Report the incident to the lead incident responders listed below.
  • Lead Incident Report
    • Jona Azizaj – Community Advocate at Kiwi.com
      Mail: jona.azizaj@kiwi.com or Phone: +420 702 245 364

In case of a conflict of interest, you can individually contact:

While gathering information from the reporter:

  1. Do not invite them to withdraw the incident report
  2. Do not ask for their advice on how to immediately respond to the incident
  3. Do not offer them input into the long-term response to the incident
  4. Do not promise any particular response, since it may differ from the official response decided by the lead incident responders

Try to get as much of the incident in written form by the reporter. If you cannot, transcribe it yourself as it was told to you. The important information to gather include the following:

  • Current date and time
  • Date and time of the incident
  • Location of incident
  • Description of the incident
  • Identifying information of the reported person: name, physical appearance, height, clothing
  • Additional circumstances surrounding the incident
  • Reporter’s name and contact information. If the reporter wants to make an anonymous report, allow them to do so. If responding to the incident would reveal who reported the incident (e.g. a microaggression in one-on-one conversation) ask the reporter if they have safety concerns about this.
  • Other people involved in or witnesses to the incident and their contact information or description
  • Do not prompt the reporter for suggestions of how to handle the incident, but record their suggested responses if they offer them

Assess whether an immediate response is necessary. This initial response is very important and will set the tone for the event. Depending on the severity/details of the incident, please follow these guidelines:

  • If there is any general threat to attendees or the safety of anyone including event staff, consult the volunteer guide for emergency and crisis resources.
  • If everyone is presently physically safe, involve law enforcement or security only at a reporter’s request.
  • After taking the report, assess whether you need a lead incident responder to immediately respond to the incident. If so, ask the reporter to stay with you and call the lead incident responders.

Respond to reporter needs. You can:

  • Thank the reporter for making the incident report
  • Reassure them that the incident report will be reviewed by the lead incident responders
  • Gather their contact information to send a follow-up after the incident is resolved
  • Offer to get them water
  • Ask, “Is there a friend or trusted person who you would like to be with you?” If so, arrange for another incident responder to get this person.
  • Ask them, “How else can I help?”
  • Provide them with specific non-emergency or crisis contacts from the volunteer guide if necessary.

Once something is reported, the event coordinator, and the lead incident responders should meet. The main objectives of this meeting is to:

  • Review report documentation to determine what happened
  • Consult documentation of past incidents for patterns of behavior
  • Discuss appropriate response(s) to the incident
  • Assign a person to make those response(s)
  • Determine the follow up actions for any impacted people and/or the reporter
  • Assign a person to follow up with the impacted people

After the staff meeting and discussion, a staff member (preferably the event coordinator if available) may choose to communicate with the reported person.

When following up with a reported person:

  • Explain what happened
  • Focus on the impact of their behavior
  • Reiterate the Code of Conduct and that their behavior was not appropriate
  • Give them concrete examples of how they can improve their behavior
  • Remind them of the consequences of their behavior, or future consequences if the behavior is repeated

People who are reported often get upset, defensive, or deny the report. Allow them to give any additional details about the incident. However, remember:

  • It does not matter if they did not intend to hurt anyone, their behavior still impacted attendees negatively
  • It is not your job to reassure or forgive them
  • Do not allow the reported person to make an apology to the reporter or impacted person. Often an apology centers the reported person’s feelings and not the person who was impacted. You may accept their apology and offer to pass it on (but you’re not required to if you think it would negatively impact the reporter).

What follows are examples of possible responses to an incident report. This list is not inclusive, and Kiwi.com reserves the right to take any action it deems necessary. Possible responses to an incident include:

  • Nothing, if the behavior was determined to not be a Code of Conduct violation
  • A verbal or emailed warning
  • Requiring that the reported person avoid any interaction with, and physical proximity to, another person for the remainder of the event
  • Requiring the reported person not attend evening events
  • Refusal of alcoholic beverage purchases at events
  • Not allowing a participant who violated the Code of Conduct to attend (further) events at the event now or in the future
  • Immediately ending any event volunteer responsibilities and privileges that the person holds
  • Requiring that a person not volunteer for future events your organization runs (either indefinitely or for a certain time period)
  • Requiring that a person immediately leave the event and not return
  • Banning a person from future events (either indefinitely or for a certain time period)

If a reported person wants to appeal the decision, notify them that they may contact the Community Team at code@kiwi.com. Keep in mind that it is not a good idea to encourage an apology from the reported person.

It is very important how we deal with the incident publicly. Our policy is to make sure that everyone is aware of the initial incident is also made aware that it is not according to policy and that official action has been taken – while still respecting the privacy of individual attendees. When speaking to individuals (those who are aware of the incident, but were not involved with the incident) about the incident it is a good idea to keep the details out.

Depending on the incident, the event organizers or their designate may decide to make one or more public announcements. If necessary, this will be done with a short announcement either during the event and/or through the Slack channel. No one other than the event organizers or someone delegated authority from the event organizers should make any announcements.

If some attendees were angered by the incident, it is best to apologize to them that the incident occurred to begin with. If there are residual hard feelings, suggest to them to write an email to the listed below. It will be dealt with accordingly.

  • Lead Incident Report
    • Jona Azizaj – Community Advocate at Kiwi.com
      Mail: jona.azizaj@kiwi.com or Phone: +420 702 245 364

In case of a conflict of interest, you can individually contact:

If contact cannot be made via phone or email, please proceed to the staff room.

This procedure has been adapted from the PyCon Code of Conduct (CC BY 3.0) and has been updated by Kiwi.com Community Team.